We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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I not only want to thank Mountain View for the service provided for my mother, Doris Nance who pass way June 15th. I also want to thank Emily for all you did for my family. Thanks for your support and compassion. I could genuinely tell you wasn't just doing a job. You assured me that my Mother would look nice and you went above and beyond what I expected. You was not only patient and kind, but also understanding. God bless and thank you once again.Leann McCellan August 03, 2021
Hello, I just want to Thank Neil Beck, Katrena and the Staff at Mountain View for all of their help during such a difficult time for myself and my family with the loss of our Father George A. Carper. Our Mother Charlotte L. Carper is buried here also and our parents are finally resting together after all these years. Through such a crazy time with Covid 19. We all truly appreciate everything you have done for us. And Neil, thank you for keeping our Family in your thoughts and checking on our parents when visiting your mom. :)Kim Schrader July 29, 2020
Thanks Neil and Katrina for making my mothers final service days beautiful. It was beyond what I expected. thank you both for being patience and was always available for our needs and questions. you both and your assisting team made our mothers day beautiful and i am extremely impressed. Thank You again.J & T Hunt July 21, 2020
I would like to thank Bob for making a difficult time for my family a little less stressful. Bob was there a every step of the process ensuring that all our questions were answered and our needs were met. His caring and compassionate demeanor was noticed right from the beginning! We couldn’t have asked for a better person to help us during this process. We thank you Bob for all that you do for families like ours. You truly made a difference in our lives!Lida Vent May 01, 2020
I am so thankful to the Mountain View staff and especially Caitlin Baranko for helping to make this difficult time as easy as possible for my family. Caitlin was caring, compassionate, and when above and beyond to make sure everything was taken care of without us asking and worrying. She even called us while she was driving home to review details for the memorial service and suggested ideas to better capture the memory. We can't thank Caitlin and Mountain View enough for being there for us from the beginning to the end of the whole process. Our experience with the Mountain View staff and service was definitely exceptional.J.S.
Bob, After all this time - I finally came up for AIR! Much gratitude for all of your wisdom and hard work - it was truly and adventure I will never forget. I could not have walked through it without such a kind, patient, and multi-tasking director - Like you! Forever Grateful, T.B.T.B.
Thank you to all who helped with the service for N.A. The funeral was beautiful & your caring attitude was very much appreciated.The family of N.A.
Cheryl, Wow! I am speechless - this is truly amazing! Thanks so much to you and all three teams - every team is a winner in our eyes. We are so grateful for this huge donation and for your support.Puget Sound Pet Food Bank
My family and I recently visited the park at Mountain View Funeral Home. I was very impressed of the size and immaculate care of the grounds! The scenery is definitely spectacular and proudly maintained. The beautiful mausoleum and new memorials really stood out to me. The staff in the park was very courteous and helpful in assisting with our questions. They even gave the courtesy and showed hospitality by personally taking their time out and to get us around the park safely with a piece of mind. Thank you for a pleasant visit and we recommend your park as a peaceful resting place.A.V.
I found hearing all my dad's friends saying their memories soothing to my heart, like I was getting to know the part of my dad I never knew.A.G.
Brenda, Words can’t do justice to the Great appreciation our family feels toward you and all the wonderful people at Mountain View. You have taken such great care of our little angel and we are forever grateful. Thank you from the bottom of our hearts. C & J. DC & J.D
“To the staff of Mountain View, Thank you so much for your wonderful service to our family. Our mother was much loved and your kindness allowed us to honor her like we wished. Sincerely, E.”E.
Brenda & Team, Thank you so much for all your help and support with putting the service together to honor our grandson’s life. It’s a blessing and was a beautiful day with many surprises we will all remember for many years – especially the doves – we loved it. Thank you again,W & L. J.
Our family would like to thank you for your personal attention during the loss of our Mom. Your kindness is more appreciated than we can express. We are truly blessed, not only to have each other, but also wonderful people like you. Thank you again and God Bless.-The Family of P. H.
On April 29th we met with Bob Johnston, Joshua Madison and Meagan, were very comforting and listened to what we wanted. They went above and beyond the call of duty. Unfortunately we had just had our brother’s service a week prior. Each time they were professional. They communicate every step of the way to make sure the service was coming together as we wanted.We as a family have used Mountain View for numerous family members and each time they have given us the best service. Thank you Brownfield FamilyAnne Hodges May 12, 2021
The entire Staff did an excellent job. They were very helpful and courteous. Mr Ray Fernandez was extremely helpful with the burial arrangements for our mother at a very difficult time for our family. We couldn’t have asked for a better treatment of our deceased mother, the care and consideration of our family, and thoughtfulness towards us during this sad time in our lives. Thank you and God bless.Christine Hall-Ah Ching July 21, 2020
Talofa ..It is with a most grateful heart that I give thanks and acknowledgement to all your staff members that help & given our family the warmest of heart in the final resting funeral ceremony and burial of our beloved Mother Maluolefalealataua Faivae Afoa Hunkin Salavea. May God continues to bless each and everyone of your staff...Faafetai and thank you all.....George Hall Hunkin...Honolulu, HawaiiGeorge H Hunkin June 08, 2020
I want to thank the entire staff of Mountain View Funeral Home for their sympathetic smiles and understanding of the thousands of questions being asked. Everyone was great. Richard and Daniel were amazing, we appreciate all of your help and for being available and good listeners. Thank you for making a hard time a little more bearable.VERNONDA WILLIAMS December 16, 2019
No words can express our gratitude for the level of care, compassion, and professionalism exhibited by the staff at Mountain View. More so to speak towards our funeral director, Cyndi. She was beyond remarkable and truly attentive to our needs. From the first appointment, we were extremely pleased to be able to have our aunt in her care. We are not wealthy by any means and my aunt did not leave any insurance or anything behind to help cover her final costs, but Cyndi worked with us to provide us with the most memorable last moments with our aunt. She arranged a viewing for us, helped us pick flowers, pick an urn, choose programs, and the list goes on and on. On the day of her Celebration of Life, I walked into the room and was just amazed at how well Cyndi did in capturing my aunt's life. Everything was perfect. We know that Mountain View is a business but somehow they did everything so cost effective for our family. We are so thankful.R.H.
We the Kenyan Community would like to thank Brenda Perez and her team for the good work they did when we lost our brother B.W.. Brenda is just awesome! She organized paperwork for our family to get visas in Kenya and on the burial day, she worked with us through the whole service and accommodated all our requirements until we were done with the funeral service. Brenda is just great! Please pass our thanks to her. Tell her we will forever remember her kindness.The Kenyan Community
There was a delay and mix-up with the family bench and Clark did an amazing job of making things right immediately! His thoughtfulness, compassion and caring came through during this time. The grounds crew were also incredibly nice. My 95 yr. old mother was so pleased with the bench and brought such peace to her. Thank you so much Clark - outstanding job!!P.C.
I visited Mountain View the other day and I was impressed with all the cleanup, including fences and shrines on graves, that were removed. The park looks so much nicer and I want to recognize them for that effort.S.W.
Dear Mark, Thank you for helping the Maxfields and the Martins with Jenna's funeral & burial processing. It was indeed a trying time for all of us not having done this before, but we came through it, and appreciate all you did to make it happen. Thank you for taking care of the preparations at Jenna's grave site. She is definitely in a choice location. May you continue to do your work for others, as you did for us.The M. Family
Dear Steve, I personally want to thank you for allowing my brother along with my cousins, to respectfully place my Mom’s remains in her niche. I am sure you are aware of some of the background noise that may occur during funerals and funeral services. My family is no different. To make a long story short my sister bailed at the last moment leaving me and my other sisters to scramble to get things done. Unfortunately I was up against a strict timeline regarding my report back to work date and could not stay to place my Mom. Enter my brother Michiyo Montague whom I have known since childhood to work with you and make it happen. I along with him I fully believe that the placing of a loved one must be in the hands of family. I thank you again for your help and support.M.R.
Dear Mountain View Staff, Thank you for guiding us through the final arrangements for mom. Your accommodations for her memorial service and life celebration were very nice. Most of all, we appreciate the professionalism of everyone with whom we had contact. Sincerely, P.S for The Family of D.W P.S. - The memorial candle you made for us was a special giftP.S
“To the Staff and Management of Mountain View, Mountain View Funeral Home has been the choice for the final resting place for most of my family spanning 3 generations. IT was a pleasure working with Neil Beck in fine-tuning the format, service and reception. He was receptive to all the unusual ideas to make the celebration as unique and personal as we created. He bent over backwards to make certain every detail was carried out – even to the point of actually seeing over everything on the day of the event – and adding his personal touches to our unique ideas. The celebration couldn’t have been more perfect, and I attribute Neil and the Mountain View Staff members to the success of this event. Gratefully, the Family of M.P.”M.P
To the Staff of Mountain View, I cannot express to you how all of you dealt with us so very sincerely in our hour of grief and need. My daughter and I were so impressed be the entire office. And to Marvin, for you to make the kind of gesture of lowering the cost of cremation was above and beyond “customer service.” We were all grateful for your kindness. So, to the entire staff, we say a big thank you, and I have also gone online to Yelp.com and given your establishment a raving review.M, K, & N. S.
Dear Kai, Thank you for replacing a bent flower vase on my father's headstone, your professionalism and kindness were reassuring.P.C.